Privacy Policy | MyBot AI

Effective Date: 24 March 2025

At MyBot.ai, a product of Helios Technologies, LLC, we take privacy seriously. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our services. By accessing or using our services, you acknowledge that you accept the practices described in this Privacy Policy.

Your use of MyBot.ai is subject to this Privacy Policy and our Terms of Use. Any undefined terms in this Privacy Policy have the meanings assigned in the Terms of Use.

We may update this Privacy Policy periodically. If we make material changes, we will notify you by posting a notice on our website, sending an email, or using other appropriate means.

Table of Contents

What This Privacy Policy Covers
Personal Data We Collect
How We Use Your Data
How We Share Your Data
Legal Basis for Processing (GDPR Compliance)
Your Rights Under GDPR
Tracking, Cookies, and Opt-Out Options
Data Security
Data Retention
Children’s Privacy
Your Rights & Choices (CCPA & GDPR)
Law Enforcement & Legal Requests
Contact Information

1. What This Privacy Policy Covers

This Privacy Policy explains how we handle Personal Data, meaning any information that identifies or relates to an individual. It applies to all users of MyBot.ai, including those who create, interact with, or engage with our AI chatbots.

This Privacy Policy does not apply to third-party services that we do not own or control.

2. Personal Data We Collect

We collect the following types of personal data:

Category of Personal Data	Examples	Purpose of Collection
Profile Information	Name, email, username	Account creation, communication
Payment Data	Last 4 digits of payment card, billing address	Processing transactions
Device & Usage Data	IP address, browser type, device information	Service improvements, security
Chat Interactions	Messages exchanged with AI chatbots	Providing and improving chatbot services
Cookies & Analytics	Web traffic, interaction history	Marketing and service optimization

For security purposes, chat interactions may be encrypted in storage and transit.

3. How We Use Your Data

We use your personal data for the following purposes:

Providing and improving MyBot.ai services (e.g., chatbot functionality, AI optimization).
Processing transactions and managing subscriptions.
Communicating with you about updates, support, or promotions.
Ensuring security and fraud prevention by detecting and preventing abuse.
Complying with legal requirements.

4. How We Share Your Data

We may share your data under the following circumstances:

With Service Providers: We use third-party vendors for payment processing, hosting, and analytics.
Legal Compliance: We may disclose data if required by law or to protect our users.
Business Transfers: In the case of a merger, sale, or acquisition of Helios Technologies, LLC, your data may be transferred.

We do not sell your personal data.

5. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), UK, and Switzerland, we process your personal data based on the following legal grounds:

Performance of a Contract: To provide services you request (e.g., chatbot interactions, account management).
Legitimate Interests: To improve our services, detect fraud, and protect our business.
Legal Obligation: To comply with laws, including tax or regulatory obligations.
Consent: For marketing emails, cookies, and certain optional data sharing, we obtain your explicit consent.

If you are in the EEA, UK, or Switzerland, you have specific rights regarding your data (see below).

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), if you are located in the EEA, UK, or Switzerland, you have the following rights:

Right to Access – You can request copies of your personal data.
Right to Rectification – You can request corrections to inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten") – You can ask us to delete your data under certain conditions.
Right to Restrict Processing – You can request limitations on how we use your data.
Right to Object – You can object to processing based on legitimate interests or direct marketing.
Right to Data Portability – You can request that your data be transferred to another service.
Right to Withdraw Consent – If you previously consented to data collection, you can withdraw that consent at any time.

To exercise these rights, email us at Support@MyBot.ai

7. Tracking, Cookies, and Opt-Out Options

We use cookies and similar technologies to improve your experience. You can manage or disable cookies via your browser settings.

At this time, MyBot.ai does not respond to "Do Not Track" signals.

8. Data Security

We implement industry-standard security measures to protect your data. However, no transmission of data over the Internet is completely secure.

9. Data Retention

We retain personal data for as long as necessary to provide our services and meet legal obligations. Chat logs and other user-generated content may be deleted upon request.

10. Children’s Privacy

MyBot.ai is not intended for children under 18 years old. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

11. Your Rights & Choices (CCPA & GDPR)

If you are in California (CCPA) or the EEA (GDPR), you have the following rights:

Rights	California (CCPA)	EEA (GDPR)
Access Data	✅	✅
Delete Data	✅	✅
Correct Data	✅	✅
Opt-Out of Data Sharing	✅	✅
Data Portability	❌	✅
Object to Processing	❌	✅
Restrict Processing	❌	✅
Withdraw Consent	❌	✅

To exercise your rights, contact Support@MyBot.ai

12. Law Enforcement & Legal Requests

We may disclose your personal data if required by law, subpoena, or to protect MyBot.ai, our users, or the public from harm.

13. Contact Information

For any questions or concerns regarding this Privacy Policy, contact us at:

Helios Technologies, LLC
7412 108th st. NW
Gig Harbor, WA 98332

info@HeliosTechnologies.ai